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9.8

SolarWinds Web Help Desk Allows Malicious Code Execution

Known exploited Exploitation likelihood: 29%
CVE-2025-26399 CVE-2025-26399
Summary

The SolarWinds Web Help Desk software has a security flaw that could let an attacker run unauthorized commands on the computer hosting the software. This means an attacker could potentially take control of the system or access sensitive data. Update the software to the latest version to protect against this risk.

What to do

No fix is available yet. Check with your software vendor for updates.

Affected software
VendorProductAffected versionsFix available
solarwinds web_help_desk <= 12.8.6
solarwinds web_help_desk 12.8.7
solarwinds web help desk All versions
Original title
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
Original description
SolarWinds Web Help Desk contain a deserialization of untrusted data vulnerability in AjaxProxy that could allow an attacker to run commands on the host machine.
nvd CVSS3.1 9.8
Vulnerability type
CWE-502 Deserialization of Untrusted Data
Published: 9 Mar 2026 · Updated: 14 Mar 2026 · First seen: 7 Mar 2026