Monitor vulnerabilities like this one.
Sign up free to get alerted when software you use is affected.
7.5
JS Help Desk plugin for WordPress allows malicious access to database
Exploitation likelihood: 24%
CVE-2023-7337
Summary
An outdated version of the JS Help Desk plugin for WordPress allows hackers to access sensitive information from the database without needing a password. This is due to a security flaw that was not fully fixed in a previous patch. To protect your data, update the plugin to the latest version.
Original title
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete ...
Original description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
nvd CVSS3.1
7.5
Vulnerability type
CWE-89
SQL Injection
Published: 4 Mar 2026 · Updated: 13 Mar 2026 · First seen: 6 Mar 2026