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10.0

ServiceNow AI platform could let strangers change data

CVE-2026-74820 · published 7 days ago
Summary

The AI feature in ServiceNow could let an unauthenticated user run database commands and view or alter information they shouldn't. ServiceNow has released a fix for both cloud and on‑premise versions. Apply the update or upgrade to the patched release as soon as possible.

What to do
  • Update servicenow servicenow ai platform to version Xanadu Patch 11 Hot Fix 7a or later.
Affected software
VendorProductAffected versions
servicenow servicenow ai platform < Xanadu Patch 11 Hot Fix 7a
Original advisory text
ServiceNow has remediated a SQL injection vulnerability that was identified in in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to e...
ServiceNow has remediated a SQL injection vulnerability that was identified in in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended. 





ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. 



We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
References
Severity
10.0 Critical
CVSS 4.0: 10.0 (NVD)
Exploitation
EPSS <1%
Type
CWE-89SQL Injection
Timeline
Published27 Aug 2026
Updated2 Sep 2026
First seen27 Aug 2026
Sources
CVE-2026-74820 · NVD
CVE-2026-74820 · MITRE
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