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6.5

An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web...

CVE-2021-43972 · published 4 years ago
Summary

An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.

What to do

The CVE record does not list a fixed version. Check the vendor's site or the advisory links below - a fix may already be released.

Affected software
VendorProductAffected versions
sysaid sysaid 20.4.74
cpe:2.3:a:sysaid:sysaid:20.4.74:b10:*:*:*:*:*:*
Original advisory text
An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web...
An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.
References
Fix within
Internet-facing 60 days
Internal At next upgrade
  • Not known to be exploited
  • Needs hands-on effort to exploit (estimated)
  • Gives an attacker partial control (estimated)
Severity
6.5 Medium
Exploitation
1% chance of attack within 30 days
Timeline
Published11 Jan 2022
Updated4 Nov 2026
First seen29 Sep 2026
Sources
CVE-2021-43972 · NVD
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