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9.6

CVE-2021-33672: Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recip...

CVE-2021-33672 · published 5 years ago
Summary

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the atta...

What to do

The CVE record does not list a fixed version. Check the vendor's site or the advisory links below - a fix may already be released.

Affected software
VendorProductAffected versions
sap contact_center 700
cpe:2.3:a:sap:contact_center:700:*:*:*:*:*:*:*
Original advisory text
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recip...
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
Fix within
Internet-facing 14 days
Internal At next upgrade
  • Not known to be exploited
  • Needs hands-on effort to exploit (estimated)
  • Gives an attacker full control (estimated)
Severity
9.6 Critical
Exploitation
1% chance of attack within 30 days
Type
CWE-116Improper Encoding or Escaping of Output
Timeline
Published14 Sep 2021
Updated4 Nov 2026
First seen29 Sep 2026
Sources
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