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CVE-2014-2194: Cisco Unified Web and Email Interaction Manager permits XML injection

CVE-2014-2194 · published 12 years ago

Summary

The Cisco Unified Web and Email Interaction Manager version 9.0(2) can be tricked into processing specially crafted XML data. This could let an attacker cause unexpected behavior or gain information they shouldn't have. Apply the vendor’s update or configuration guidance to block external entity processing.

What to do

The CVE record does not list a fixed version. Check the vendor's site or the advisory links below - a fix may already be released.

Affected software

Vendor	Product	Affected versions
cisco	unified_web_and_e-mail_interaction_manager	9.0\(2\) `cpe:2.3:a:cisco:unified_web_and_e-mail_interaction_manager:9.0\(2\):::::::*`

Original advisory text

system/egain/chat/entrypoint in Cisco Unified Web and E-mail Interaction Manager 9.0(2) allows remote attackers to have an unspecified impact by injecting a spoofed XML external entity.

References

http://tools.cisco.com/security/center/content/CiscoSecurityNotice/CVE-2014-2194 Vendor Advisory
http://tools.cisco.com/security/center/viewAlert.x?alertId=34270 Vendor Advisory

Fix within

Internet-facing 60 days

Internal At next upgrade

Not known to be exploited
Needs hands-on effort to exploit (estimated)
Gives an attacker partial control (estimated)

Severity

6.8 Medium

Exploitation

1% chance of attack within 30 days

Type

CWE-20Improper Input Validation

Timeline

Published20 May 2014

Updated4 Nov 2026

First seen29 Sep 2026

Sources

CVE-2014-2194 · NVD

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