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4.3

Support Incident Tracker lets attackers run malicious scripts

CVE-2011-5073 · published 14 years ago
Summary

The Support Incident Tracker web application (versions before 3.65) can let a remote attacker insert harmful code into many of its pages. This could cause the attacker to steal data or take actions while appearing to be a legitimate user. Update to version 3.65 or later, or apply the vendor’s patches, to block this risk.

What to do

The CVE record does not list a fixed version. Check the vendor's site or the advisory links below - a fix may already be released.

Affected software
VendorProductAffected versions
sitracker support_incident_tracker <= 3.64
3.6
3.21
3.22
3.22pl1
3.23
3.24
3.30
3.31
3.32
3.33
3.35
9 more version ranges
cpe:2.3:a:sitracker:support_incident_tracker:*:*:*:*:*:*:*:*
Original advisory text
Multiple cross-site scripting (XSS) vulnerabilities in Support Incident Tracker (aka SiT!) before 3.65 allow remote attackers to inject arbitrary web script or HTML via the (1) mode parameter to co...
Multiple cross-site scripting (XSS) vulnerabilities in Support Incident Tracker (aka SiT!) before 3.65 allow remote attackers to inject arbitrary web script or HTML via the (1) mode parameter to contact_support.php; (2) contractid parameter to contract_add_service.php; (3) user parameter to edit_backup_users.php; (4) id parameter to edit_escalation_path.php; the Referer to (5) forgotpwd.php, (6) an approvalpage action to billable_incidents.php, or (7) transactions.php; (8) action parameter to inbox.php; (9) search_string parameter in a findcontact action to incident_add.php; table1 parameter to (10) report_customers.php, (11) report_incidents_by_engineer.php, (12) report_incidents_by_site.php, or (13) report_marketing.php; or the (14) startdate or (15) enddate parameter to report_incidents_by_vendor.php.
References
Fix within
Internet-facing 60 days
Internal At next upgrade
  • Not known to be exploited
  • Needs hands-on effort to exploit (estimated)
  • Gives an attacker partial control (estimated)
Severity
4.3 Medium
Exploitation
1% chance of attack within 30 days
Type
CWE-79Cross-site Scripting (XSS)
Timeline
Published29 Jan 2012
Updated31 Oct 2026
First seen29 Sep 2026
Sources
CVE-2011-5073 · NVD
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